General Settings

Click System -> Configuration.

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In the Configuration Menu on the left side click on Payment Methods.

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Open the Ratepay section and select the Erweiterte Einstellungen to display the settings which are described below.

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Basic Setting DE Description
Device Fingerprint Snippet-Id Device Fingerprint Snippet-Id The Device Fingerprint Snippet-Id is individual and you get it when registering for the services of Ratepay.
Advanced Settings Erweiterte Einstellungen
Shipping exclusion Ausgeschlossene Versandmethoden Unless an individual exception has been made in the contract, you have to exclude all express shipping methods, e.g. 24-hour delivery, DHL Express etc.
Extend deliver Versenden erweitern If activated, Ratepay will receive the shipping information when you enter the capture. YES is default.
Extend creditmemo Gutschrift erweitern If activated, Ratepay is informed about credit memos and returns whenever you mark items as returned or when you enter price adjustments. YES is default.
Extend cancel Abbrechen erweitern If activated, Ratepay is informed about the cancellation of items whenever you mark an order as CANCELLED.
Specific state before delivery Bestellzustand / State vor Versand By default, PROCESSING is selected.
Specific state after delivery Bestellzustand / State nach Versand By default, PROCESSING is selected.
Specific status before delivery Zahlungsstatus / Status vor Versand By default, the payment status before shipping is PAYMENT SUCCESS.
Specific status after delivery Zahlungsstatus / Status nach Versand By default, the payment status after shipping is PAYMENT COMPLETE.
Activate Logging Aktiviere Logging Select YES and you will find a log (see screenshot below)
* either in the menu Ratepay -> Logs to see the logged information for all orders
* or for one order you go to
** menu Sales -> Order , click on the View - link at the right end of each order-line
** in the left side menu Order View click on Ratepay Log
Confirmation deliver Versandmeldung NO is default / only in case of compatibility issues with connected ERP or OMS
Use default item for shipping Nutze für den Versand eine Standardartikelposition NO is default / only in case of compatibility issues with connected ERP or OMS

Logging-Information of all orders:

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Logging-Information of one order:

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