Invoicing and tracking

Ratepay will send invoice documents to your customers on behalf of you. In case you like to create and send the invoice documents on your own, please follow our legal instructions.


Where to find the Ratepay identifiers in Shopware?

Identifier Table Column
Reason for payment / narrative / Verwendungszweck s_order_attributes ratepay_descriptor
Transaction ID s_order transactionID

Submitting tracking information towards Ratepay

invoicing and tracking1

If you fill in the tracking codes before you you send the capture to Ratepay, these tracking ids will submitted together with the delivery information.