DeveloperDocumentations for the Ratepay APIs and services.

ORCAWith ORCA you are able to see transactions, submit service requests and download reports about purchase orders and settlements.

ORCAWith ORCA you are able to see transactions, submit service requests and download reports about purchase orders and settlements.

English version

Order

Edit multiple orders

Edit the gross price

Payment & dunning status

Set up dunning block

User management

Deutsche Version

ReportingStart with processing Settlement files, clearing files, merchant invoices and submitting regular customers.

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Last updated 11 months ago

Edit the gross price

attention

The editing of orders in ORCA is only possible for Payment API v1.x transactions.

The gross price of an item can't be altered. To change the item prices pre shipping, the items have to cancelled and added again with the new values.

Therefore, click on "edit order"

DE edit order

and "additional operations"

DE additional operations

Now cancel the items and add it with correct values:

If you handle the invoices yourself, you can alternatively add a discount for the reduced order amount (edit order -> add item).