Roles & Permissions

Overview of ORCA user accounts and their permissions

Abilities / Permissions Merchant Accounting Merchant Admin Merchant API Integrator Merchant CSC ReadOnly Merchant CSC ReadWrite Merchant Supervisor
Can manage users
Can export orders
Can see order correspondences
Can see order related data
Can see the payment method details
Can see the dunning history
Can see external dunning block reasons only
Can request dunning block
See active dunning block
See dunning block history
Can trigger change order actions
Can trigger order actions
Can trigger order bulk actions
Can resend correspondences
Can see gateway-api logs
Can see the merchant payout report (settlement files)
Can see merchant FAQ